Transfer of Bookings by You
Should you be prevented from travelling due to serious injury or death, or serious injury or death of a close family member, jury service or similar you may transfer your booking to someone else or to another date if available within the same year. Increase in tariffs will be applicable where necessary. This transfer request will only be actioned if submitted to us in writing accompanied by the paperwork, which has already been issued, and/or any final payment, which is still outstanding together with a fee of *£50 to cover our costs for making the transfer and/or any additional sum required by a supplier for effecting the change.
*Each case will be dealt with on its own merits.
Changes to Bookings by You
If, after our confirmation has been issued, you wish to change arrival or departure date, add another person(s), add another element such as airport transfer or in any way alter your booking, we will do our utmost to make the changes, provided that notification is received in writing from the person who signed the Booking Form, at least 56 days before the departure date. No refund will be made for unused accommodation or services.
Cancellation of Booking by You / Cancellation Charges
You, or any member of your party, may cancel your holiday at any time providing that the cancellation is made by the person signing the Booking Form and is communicated to us in writing. The closer your cancellation is to your arrival date, the less likely we are to recover our costs by re-selling the Villa. The cancellation charges detailed below is calculated on the total Villa rental charge and payable by the person cancelling:
Date Written Notice of Cancellation Received Cancellation Charge
Greater than 56 days before arrival at Villa Loss of deposit
56 days or less before arrival at Villa 100% of the Villa rental charge
Please note that if the reason for cancellation is covered under your travel insurance, you may be able to reclaim these charges from your insurance company.
No liability can be accepted by the Villa Owner if we are forced to change or cancel your holiday due to force majeure reasons, which are included, but not limited to war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, flood, adverse weather conditions, transportation or any other circumstances beyond our control. If, before departure, there is a minor change, we will do our best to inform you although we are under no obligation to do so, nor are we obliged to pay compensation. Finally, in the unlikely event that we become unable to provide a significant part of your holiday, i.e., the Villa, after arrival, Villa Owner will make alternative arrangements up to the amount you have paid to us for the Villa rental charge.
The Villa Owner, and their suppliers, have to the best of their knowledge and capabilities provided a safe environment, and by accepting the Terms & Conditions of Let you and all members of your party are accepting that the Villa Owner, or 3rd parties, will not at any time accept liability under any circumstances for any instances that may affect any member of your group's personal well being, including personal injury, illness or death. Nor can the Villa Owner or 3rd parties accept liability for circumstances that are due to your own actions, or to the actions of a 3rd party, or to an unusual and unforeseeable circumstance whose consequences could not have been prevented by us or our suppliers, even exercising all due care. Furthermore, the Villa Owner or 3rd parties are unable to accept responsibility for any aspect of your holiday affected by force majeure, however such eventualities may be covered by your travel Insurance.